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Halcyon Marine Healthcare Systems Inc.

Client Onboarding & Partnerships Assistant

Makati City, Metro Manila•Contract
₱18,000 - ₱20,000 monthly
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About the Job
Responsibilities:
  • Handle client inquiries via email, phone, and social media regarding medical services.
  • Maintain and update the client inquiry tracking sheet.
  • Conduct follow-ups on pending client proposals.
  • Coordinate and assist VIP clients with scheduling, prioritization, and release of medical results.
  • Verify VIP patient tests and referrals to ensure accuracy and avoid errors.
  • Assist new clients by providing clinic information, quotations, scheduling visits, and attending meetings to promote services.
  • Conduct clinic tours and explain the PEME process and unit functions.
  • Prepare service package quotations and secure necessary approvals.
  • Coordinate patient referrals from other business units to relevant departments.
  • Prepare, update, and process client MOAs, NDAs, and DSAs; coordinate costs with Accounting and revisions with Legal.
  • Prepare documents and client data for audits and support onboarding activities.
  • Consolidate monthly client and operations endorsements for Contract Review reporting.
  • Perform other related tasks as needed.

Job Requirements:
Education:
  • Graduate or Undergraduate degree (any related course).
Computer Literacy:
  • Proficient in MS Office, Google Workspace, Zoom, and MS Teams.
Skills & Knowledge:
  • Experience in customer service.
  • Strong communication skills and excellent telephone etiquette.
  • Ability to work under pressure and meet tight deadlines.
  • Capable of building and maintaining professional client relationships.
  • Self-starter with strong multitasking abilities.
Field of Expertise:
  • Customer Service & Marketing.
Industry Exposure:
  • Healthcare / Services / Marketing.
About Halcyon Marine Healthcare Systems Inc.
The Halcyon is a seabird known to those who sail. They lay their eggs on the beach in the middle of winter. When the eggs are hatching the waters are still and the weather is fine.To the seafarers we serve- we wish them halcyon days, an untroubled time of peace and calm, as they journey the high seas.Since 2006 Halcyon Marine Healthcare Systems has been committed to ensuring and promoting the health and safety of the seafarer so that they may pursue long, productive and prosperous seafaring careers.Through a fully computerized and modern medical screening process; electronic records and database; health promotion and patient education; coordination and collaboration with government agencies, insurers and shipowners, Halcyon Marine Healthcare Systems has anticipated and responded to the needs, expectations and changes in the maritime industry to remain at the forefront of maritime health care of the highest standard.
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